About
Proactive Data Analyst with a Computer Engineering background, adept at transforming complex data into actionable insights using Microsoft Excel, Power BI, and SQL. Proven ability to prepare, visualize, and analyze diverse datasets, extract key findings, and effectively communicate them to non-technical stakeholders. Eager to leverage strong analytical and problem-solving skills to drive data-informed strategies and optimize business operations within a dynamic organization.
Work
Lagos, Shasha, Nigeria
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Summary
Managed administrative operations and front-desk services, optimizing information flow and enhancing guest experiences for a hospitality establishment.
Highlights
Streamlined information management by organizing data and implementing new retrieval systems, improving accessibility and operational efficiency.
Fostered inter-departmental collaboration, enhancing communication flow and coordination across diverse operational units.
Developed data entry systems for business documents and reports, ensuring accurate and organized record-keeping.
Elevated customer satisfaction by promptly resolving inquiries and proactively addressing guest needs, contributing to positive feedback.
Lagos, Shasha, Nigeria
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Summary
Managed IT support and digital media presence, leveraging analytics to optimize online engagement and inform content strategies for a real estate firm.
Highlights
Monitored company systems and provided technical support, ensuring smooth operations and minimizing downtime.
Developed and maintained website content, enhancing user experience and ensuring up-to-date information availability.
Analyzed social media engagement data to identify trends and inform data-driven content strategy decisions, boosting online presence.
Lagos, Shasha, Nigeria
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Summary
Provided expert software support and training, resolving technical issues and generating data-driven reports to enhance operational efficiency for a consulting firm.
Highlights
Conducted comprehensive training for staff on management software, improving data management and retrieval proficiency across the organization.
Resolved complex technical issues for internal and external users, enhancing software usability and reducing operational disruptions.
Generated actionable reports from software usage data, providing key insights that informed strategic decisions and improved business operations.
Skills
Data Analysis
Data preparation, Data cleaning, Data transformation, Data reporting, Data querying, Statistical Modeling.
Data Visualization
Building reports, Dashboards.
Tools
Microsoft Excel (VLOOKUP, PivotTables), Power BI (Dashboards, DAX), SQL, Microsoft Word, PowerPoint.
Communication
Presenting insights, Client relationship management, Team collaboration.
Problem-Solving
Troubleshooting, Issue resolution.